Cancellation & Refund Policy

Cancellation Policy

• Once an order has been placed on Crezzle, it cannot be cancelled under any circumstances.
• We request all customers to review their order details carefully before confirming the purchase.

Refund Policy

Refunds will be issued only in the following cases:

• completed but order not visible to both the Vendor and the User.
• Vendor’s mistake in processing the order.
• Crezzle system errors or fault resulting in failure to deliver the order.

• Please contact Crezzle Support within 24 hours of placing the order.
• Refunds will be processed back to the original payment method within 5-7 working days after verification.